Full-Time: Development Associate, Leadership Gifts

  • San Francisco, CA
  • Full Time
  • Development
  • Entry Level

Interested in Applying? Please submit your application by Friday, January 28th.

The KQED Leadership Gifts team focuses on building relationships with members and philanthropic leaders who make annual gifts of $1,500 and above. Reporting into the Associate Director of Annual Giving, the Development Associate will provide administrative, communications and project-specific support for the entire major gifts team. Additionally, the Development Associate will provide major support for the Signal Society program (donors giving $1,500-$4,999 annually).

This role is for someone who is passionate about public media and enjoys building relationships with people who want to support KQED’s work. We are looking for someone who can bring a creative and entrepreneurial spirit to the work of engaging our supporters, as well as someone who enjoys maintaining organization and good record-keeping. Strong candidates will have an interest in philanthropy.

This role will be hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19, or to provide documentation of a need for exemption.

One of our core values at KQED is that we are better together, and that we commit to learning, growth, and holding ourselves accountable. We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color,  people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.


Essential Functions:

Fundraising and Administrative Support (35%)

The Development Associate will provide vital fundraising and administrative support to the Leadership Gifts team. Responsibilities include: Assisting with mailings (i.e. merges and prints letters, stuffs envelopes, addresses envelopes, generates labels, etc.), with a special focus on the production of regular/monthly solicitation and stewardship mailings; Assist with and occasionally write appeals to donors; Help edit and review gift acknowledgements to send to donors; Assist with the dissemination of electronic solicitations; Provide backup support to the Associate Director, Annual Giving on electronic communications through Marketing Cloud; Create proposals  for donors who request more detailed information on a given topic; Create reports for donors and family foundations; Assemble and mail Signal Society welcome packets; Draft and develop written and electronic materials as needed and proof materials for major gift officers; Assist with the preparation of spreadsheets for projects requiring mail merge; Help create and distribute tax letters and other important donor information; Help maintain accurate information and donation history in our database; Help edit donation pages in Springboard including the creation/editing of auto-responses.

Donor Relations Support (particularly for Signal Society members) (35%)

Assist Associate Director, Annual Giving, with Signal Society member inquiries by phone or email, and provide key support to sustainers. Inquiries include but are not limited to: sending acknowledgments, member cards or tax letters; provide support around Passport, the donor portal, events, pledge-free stream; answering questions about membership, premiums or recent gifts/pledges or taking gifts/pledges over the phone. Additional donor relationships responsibilities include: Checking major gift inboxes and voicemails, forwarding as necessary to the major gifts officer or appropriate department and setting up out-of-office responses as needed; Ordering premiums for the Leadership Gifts department; Mailing On KQED magazines as requested; Providing gift processing and acknowledgement support especially during high volume gift processing periods; Assisting with Signal Society tours and events; Providing project support on stewardship/cultivation activities including the thank-a-thon; Occasional travel to off-site donor events.

Performs Leadership Gifts general mailing and office support (15%)

Providing support for Leadership Gifts team meetings; Performs specific Leadership Gifts general office administrative duties such as the ordering of office supplies and maintaining inventory of premiums for Leadership Gifts; Orders basic desk/office supplies for the Development Department; Other duties as assigned.

Meeting support (10%)

Coordinate aspects of all on-site meetings for Leadership Gifts team and Development managed Board meetings such as the Development Steering Committee and Major Gift Committee “including the creation and coordination of meeting materials including PowerPoint presentations. And executes the organization, planning, and preparation of the TV, computer, table, food and beverages, as well as clean-up and takes minutes for Development managed Board meeting. 

Performs other essential duties as assigned. (5%)

Knowledge & Experience We're Looking For: 

  • At least two years of experience in development, preferably in the annual fund or major gift area
  • Strong organizational, project management and time management skills.
  • Highly detail-oriented
  • Knowledgeable of various computer hardware and software including word processing, mail merge and spreadsheet functions. MS Office and Google Suite knowledge is required
  • Comfortable working in and manipulating Excel spreadsheets
  • Experience with CRM (e.g. Salesforce or Revolution Online) and email marketing systems (e.g., Marketing Cloud)
  • Ability to work well on multiple, simultaneous projects under pressure with overlapping timelines, and has a successful track record of meeting deadlines
  • The individual should be able to shift between working independently (with little to no supervision) and in collaboration with other people/teams. Communication and interpersonal skills must be at the highest possible level; Ability to interact effectively with staff at all levels, donors, volunteers, as well as the public
  • Bachelor's degree or equivalent educational training preferred

Let us tell you more about our benefits:

Whether you’re single, married, have children, are in a domestic partnership or anything in between, we have you covered. Employees at KQED enjoy a family-friendly workplace offering 20 days of paid time off, 11 paid holidays, paid parental leave, family medical leave benefits, comprehensive health/vision/dental and commuter benefits as well as a 403(b) plan. KQED encourages diversity, openness and offers training to support personal and professional development. In addition, we are proud to offer Employee Resource Groups, wellness programs as well as free KQED membership.

The mission that drives us:

KQED is for everyone who wants to be more.   

Our television, radio, digital media, and educational services change lives for the better and help individuals and communities achieve their full potential.

KQED serves the people of Northern California with a community-supported alternative to commercial media.   

We provide people with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

We celebrate diversity, embrace innovation, value lifelong learning and partner with those who share our passion for public services.

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