Product Designer

San Francisco, CA

Full Time

Product

Mid Level

KQED is redefining public media to be more inclusive, participatory, and community-powered. In a time of growing distrust in media, we are committed to serving our communities with constructive journalism, storytelling, and experiences rooted in the Bay Area's civic vitality and cultural innovation.

As a Product Designer, you will envision and build how our content serves the needs of diverse audiences. In this role, you will help craft a refreshed mobile app that fosters a deeper connection between KQED’s award-winning content and our audiences’ sense of place in the Bay Area. You will also contribute to continuous discovery and design across a range of platforms, including KQED.org, KQED Education, KQED Arts & Culture, and our Voter Guides.

KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling.

We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

The mission that drives us:

KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19.

Salary Information: $104,000-$130,000

Essential Functions:

Partner closely with design leaders, product managers, engineering, and editorial teams to define and build highly usable and engaging experiences that inform, inspire, and involve our audience.
Develop research-driven strategies founded on listening to and learning from our users.
Collaborate with and incorporate feedback from multiple stakeholders across teams and functions.
Uphold and inspire a high level of design craft and holistic thinking from research to execution.
Articulate design vision and rationale through UX, visual design, prototyping, and storytelling.
Partner with peer designers to foster cohesion across design teams and audience touchpoints.
Perform other duties as assigned.

Knowledge/Experience Required:

5+ years of proven track record designing high-quality mobile and web products with cross-functional partners.
A portfolio of design projects that demonstrates an understanding of user experience research, visual and brand design, product thinking, and storytelling.
Strong communication skills and the ability to articulate design decisions founded on human insights, well-defined business objectives, and ongoing feedback from a range of stakeholders.
A growth mindset, strong proactivity, and self-awareness.
Driven to improve the quality of information and discussion over the most pressing issues facing the Bay Area. We're non-partisan, but we are not neutral: we're rooted in values of shared humanity, mutual respect, and social and racial equality.

Sample digital products from our team:

KQED Voter Guide *recipient of Edward R. Murrow Award: https://www.kqed.org/voterguide
KQED Arts & Culture — Bay Area Hip Hop microsite: https://www.kqed.org/bayareahiphop
KQED.org: https://www.kqed.org
KQED Education — Youth Media Challenge: https://youthmedia.kqed.org
KQED Arts & Culture — Check, Please! Bay Area Restaurant Map: https://www.kqed.org/checkplease/map

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KQED envisions a public media organization with a culture that centers human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. This is our internal vision for DEI. Share with us how you would contribute to advancing our vision at KQED. We invite you to read our DEI statement on our website*

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